Frequently Asked Questions
Products
You sure can! Our products are great for layering. Because of our proprietary Good Silicon+® technology, our formulations absorb effortlessly into the skin allowing you to layer products into your routine.
Of course. All our formulations were created with unisex skin care needs in mind. Our 001-Pu formulation is really popular as a post shave balm to moisturize, reduce redness and avoid ingrown hair blemishes. Thanks to the Good Silicon+® technology, all products absorb quickly, avoiding shiny residual on skin - something particularly our male customers seem to appreciate.
If you have diagnosed eczema, psoriasis, rosacea, or any other medical skin condition, you should consult your dermatologist before using any new products on a regular basis.
Our current product range does not contain SPF, but we’re currently developing products that will include SPF. For additional product announcements in the future, sign up for our newsletter at the bottom of this page.
No, we consider the testing of cosmetic products on animals cruel and pointless. Our products are tested on human volunteers by AMA Laboratories Inc. (New York), a third-party FDA-approved research organization which specializes in skin care studies.
While our products aren’t organic, we do focus on safe and ethically sourced ingredients.
Very few cosmetic ingredients are sourced from animals and most of our products are vegan. However, the 003-Hy Cream and Facial contain marine Omega-3 from sustainable European fish and shellfish sources because plant-based Omega-3 doesn’t have the DHA and EPA fatty acids that are particularly good for skin health.
Many of our products are free of nuts or nut oils. However, we cannot guarantee our products were made in a nut-free facility. We encourage our customers who have allergies to consult a doctor before using any product.
Yes. Good Science Beauty does not use petrochemical ingredients that are linked to health concerns, including sodium laureth sulfate, polyethylene glycol (PEG), propylene glycol, petrolatum, toluene, MEA, DEA or TEA.
No. We avoid the use of any unnecessary fragrances and colorants in our products.
Yes. Our packaging uses recyclable cardboard and glass bottles. Our cartons, shrink-wrap, and shipping materials are also recyclable. We are currently working on a recyclable pump mechanism.
The mineral silicon in Good Science Beauty products originates with established suppliers in China who manufacture in compliance with international environmental, ethical and quality standards, such as ISO9001:2008.
Good Science Beauty ensures that their entire supply chain complies with all internationally accepted standards of social respect, which means we can be proud that there is no exploitation or employment of vulnerable sectors of society such as children or prisoners in the manufacture of Good Science Beauty products.
If you want to know more about how Silicon is produced, this online article explains it very well: http://www.madehow.com/Volume-6/Silicon.html
All of our products are manufactured in the U.S.
Shipping
We currently ship within the U.S., but are working to bring Good Science Beauty to customers around the world. Please, sign up for our newsletter at the bottom of this page for international availability announcements.
All standard orders will be processed and shipped within 1 - 2 business days. If your order is placed on a Saturday, Sunday or postal holiday, please allow up to 2 business days for the order to be processed. You’ll receive a shipping confirmation email with tracking details once the products are dispatched.
We offer a variety of shipping options:
- Standard Shipping: FREE
- Two-day Shipping: $9.95
- Next-day Shipping: $19.95
Email your order number and any important details about your purchase to us at hello@goodsciencebeauty.com, and we’ll sort it out for you as quickly as possible.
Billing
We accept Visa, MasterCard, Discover, JCB, and American Express credit cards or debit cards.
We also accept PayPal, Amazon Pay, Apple Pay, Google Pay, and payments in installments through Klarna.
Your credit card will be charged as soon as your order is processed.
Returns and Exchanges
We’re dedicated to bringing you the best in skin care. If you’re not pleased, please contact our Customer Service team at hello@goodsciencebeauty.com within 30 days of the purchase date. We will be happy to refund the full amount of your purchase to your original payment method. Alternatively, we happily exchange the returned product for another Good Science Beauty product, refunding or charging the difference. Please see our Returns and Exchanges page for details