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Frequently Asked Questions

Products

Can I use all of your products simultaneously on my skin? X

You sure can!

Do your products work for men? X

Of course! Our products are not gender-specific. Actually 001-Pu formulation is really popular as a post shave balm to moisturize, reduce redness and avoid ingrown hair blemishes.

Can I use your products if I have a skin condition? X

If you have diagnosed eczema, psoriasis, rosacea, or any other medical skin condition, you should consult your dermatologist before using any new products on a regular basis.

Do your products have SPF? X

Our current product range does not contain SPF, but we’re currently developing products that will include SPF. Look out for additional product announcements in the future.

Have your products been tested on animals? If not, how are they tested? X

No, and we're proud of it. Human clinical studies were performed by AMA Laboratories Inc. (New York), a third-party FDA-approved research organization which specializes in skin care studies.

Are the ingredients in your products organic? X

While our products aren’t organic, we do focus on natural ingredients.

Are your products nut-free? X

Many of our products are free of nuts or nut oils. However, we cannot guarantee our products were made in a nut-free facility. We encourage our customers who have allergies to consult a doctor before using any product.

Are your products petrochemical-free? X

Yes. Good Science Beauty does not use petrochemical ingredients that are linked to health concerns, including sodium laureth sulfate, polyethylene glycol (PEG), propylene glycol, petrolatum, toluene, MEA, DEA or TEA.

Do your products include fragrances or dyes? X

No. We avoid the use of any unnecessary fragrances and colorants in our products.

Are your products recyclable and sustainable? X

Yes. Our packaging uses Forest Stewardship Council (FSC)-approved recyclable cardboard and glass bottles. Our cartons, shrink-wrap, and shipping materials are also recyclable. We are currently working on a recyclable pump mechanism.

Where are your products manufactured? X

All of our products are manufactured in the U.S.

Does Good Science Beauty have any physical stores? X

Our products are available in store at Neighborhood Goods (7300 Windrose Ave Suite A130, Plano, TX 75024).

Where is the Silicon (Si 14) used by Good Science Beauty sourced? X

The silicon in Good Science Beauty products originates with established suppliers in China who manufacture in compliance with international environmental, ethical and quality standards, such as ISO9001:2008.

Good Science Beauty ensures that their entire supply chain complies with all internationally accepted standards of social respect, which means we can be proud that there is no exploitation or employment of vulnerable sectors of society such as children or prisoners in the manufacture of Good Science Beauty products.

If you want to know more about how Silicon is produced, this online article explains it very well: http://www.madehow.com/Volume-6/Silicon.html

Shipping

Where does Good Science Beauty ship?X

We currently ship within the U.S., but are working to bring Good Science Beauty to people around the world. We’ll keep you updated as we add more countries to our roster.

When will I get my products?X

All standard orders will be processed and shipped within one business day, and you’ll receive a shipping confirmation email once it leaves our facilities. Products will arrive at your doorstep three to four business days after we ship them.

How much does shipping cost?X

We offer a variety of shipping options:

  1. Standard Shipping: FREE
  2. Two-day Shipping: $9.95
  3. Next-day Shipping: $19.95
What should I do if I have a problem with shipping ?X

Email your order number and any important details about your purchase to us at hello@goodsciencebeauty.com, and we’ll sort it out for you as quickly as possible.

Billing

What forms of payment do you accept?X

We accept Visa, MasterCard, Discover, JCB, and American Express credit cards or debit cards. We also accept PayPal and Amazon Pay.

When will my credit card be charged?X

Your credit card will be charged as soon as your order is processed.

Returns and Exchanges

What is your return policy?X

We’re dedicated to bringing you the best in skin care. If you’re not pleased, please contact our Customer Service team within 60 days of the purchase date. We’ll email you a return form and a prepaid return label that covers all shipping fees.

Can I return items that were on sale?X

No. Only full-price items may be refunded.